Imprint & Privacy Policy

 

inserve GmbH

Hans-Böckler-Avenue 26

30173 Hanover

Mail: info@inserve.de

Managing director: Arvin Arora Responsible for content
according to § 55 Abs. 2 RStV: Arvin Arora (address as above)

Phone: +49 (0) 5118745 7644

Local court Hannover, HRB 213498, tax number: 25/212/18418

Information according to § 5 TMG - Disclaimer:

Liability for contents:

The contents of our pages were created with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider we are responsible according to § 7 Abs.1 TMG for our own contents on these pages according to the general laws. According to §§ 8 to 10 TMG, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete violation of the law. As soon as we become aware of such infringements, we will remove these contents immediately.

Liability for links:

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of law. We will remove such links immediately upon becoming aware of any violations of the law.

Copyright:

The contents and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. As soon as we become aware of any infringements of the law, we will remove such content immediately.

Declaration on the handling of personal data

I. Name and address of the person responsible

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states as well as other provisions of data protection law is the Data Protection Officer:

inserve GmbH
v.d.d. Managing Director Arvin Arora
Hans-Böckler-Allee 26
30173 Hannover
Phone: +49 (0) 511 / 936867-0
e-mail: info@inserve.de

TWO. Name and address of data protection officer

The data protection officer of the person responsible is:

RA Mrs Marion Albrecht
activeLAW Small.Offenhausen.PartG
Hans-Böckler-Allee 26
D-30173 Hannover
Germany
Phone: 0511 5 47 47 - 14
e-mail: m.albrecht@activelaw.de
Website: http:/www.alles-recht-so.de

III. general information on data processing

1. scope of processing of personal data

We collect and use the personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for actual reasons and the processing of the data is permitted by statutory provisions.

2. legal basis for the processing of personal data

Insofar as we obtain your consent for the processing of personal data, Art. 6 Para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data.

Art. 6 para. 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the fulfilment of a contract to which you are a party. This shall also apply to processing operations necessary for the implementation of pre-contractual measures.

If the processing of personal data is necessary to fulfil a legal obligation to which we are subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if your interests, fundamental rights and fundamental freedoms do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO shall serve as the legal basis for the processing.

3. data erasure and storage duration

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage can take place if this has been provided for by European or national legislators in Union regulations, laws or other regulations to which we are subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

IV. Provision of the website and creation of log files

1. description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data will be collected:

  • Information about the browser type and the version used
  • The user's operating system
  • The Internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites accessed by the user's system through our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

2. legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO.

4. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the respective session is terminated.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

5. possibility of opposition and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, you have no right of appeal.

V. Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly.

Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Log-in information

We also use cookies on our website, which enable us to analyse the surfing behaviour of our users.

In this way the following data can be transmitted:

  • Search terms entered
  • Frequency of page views
  • Use of website functions

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data are not stored together with other personal data of the users.

When calling up our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made.

b) Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has consented to this.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for you.

Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

  • Adoption of language settings
  • Remembering search terms

The user data collected through technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content.

Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.

(e) duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted by the user to our site. transmitted to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

VI Newsletter

1. description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us.

Your email address, first name and surname will be transmitted if you enter them.

In addition, the following data is collected during registration:

  • IP address of the calling computer
  • Date and time of registration

Your consent will be obtained for the processing of your data during the registration process and reference will be made to this data protection declaration.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

2. legal basis for data processing

The legal basis for the processing of data by the user after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

3. purpose of the data processing

The collection of the user's e-mail address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.

4. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's e-mail address will therefore be stored as long as the newsletter subscription is active.

The other personal data collected in the course of the registration process are usually deleted after a period of seven days.

5. possibility of opposition and removal

You may cancel your subscription to the newsletter at any time. For this purpose there is a corresponding link in every newsletter. This also enables the revocation of the consent to the storage of personal data collected during the registration process.

VII. contact form and e-mail contact

1. description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If you take this opportunity, the data entered in the input mask will be transmitted to us and stored. These dates are: Name, e-mail address and telephone number.

At the time the message is sent, the following data will also be stored:

  • The IP address of the user
  • Date and time of registration
  • name
  • Email Address
  • telephone number

Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration.

Alternatively, you can contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored.

The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

2. legal basis for data processing

If you have given your consent, the legal basis for processing the data is Art. 6 Para. 1 lit. a DSGVO.

The legal basis for processing the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. purpose of the data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. possibility of opposition and removal

You have the possibility to revoke your consent to the processing of your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued. In this case, all personal data stored in the course of establishing contact will be deleted.

VIII Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

1. right to information

You may request confirmation from us as to whether personal data relating to you will be processed by us.

In the event of such processing, you may request the following information from us:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data processed;

(3) the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;

(4) the planned duration of storage of the personal data relating to you or, if this is not possible, criteria for determining the duration of storage;

(5) the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) all available information on the source of the data, if the personal data are not collected from the data subject;

(8) the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2. right to rectification

You have a right of rectification and/or integration with us if the personal data processed concerning you is inaccurate or incomplete. We must make the correction immediately.

3. the right to limit the processing

Under the following conditions, you may request that the processing of your personal data be restricted:

(1) if you dispute the accuracy of the personally identifiable information concerning you for a period of time that enables us to verify the accuracy of the personally identifiable information;

(2) the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;

(3) we no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or

(4) if you have objected to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether our legitimate reasons outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may not be processed, with the exception of their storage, without your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

If the limitation of the processing was restricted according to the above mentioned conditions, you will be informed by us before the restriction is lifted.

4. right to cancellation

(a) Duty to delete

You may request us to delete your personal information immediately and we are obligated to delete that information immediately for any of the following reasons:

(1) The personal data relating to you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 DSGVO.

(4) The personal data concerning you have been processed unlawfully.

(5) The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.

(6) The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b) Information to third parties

If we have made the personal data concerning you public and if we are obliged to delete them pursuant to Art. 17 para. 1 DSGVO, we shall take appropriate measures, also of a technical nature, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

(c) Exceptions

The right to deletion does not exist if the processing is necessary.

(1) the exercise of freedom of expression and information;

(2) to fulfil a legal obligation required by the law of the Union or of the Member States to which we are subject or to perform a task carried out in the public interest or in the exercise of official authority vested in us;

(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;

(4) for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to in Section a) presumably makes the attainment of the objectives of such processing impossible or seriously impairs them, or

(5) to assert, exercise or defend legal claims.

5. right to information

If you have exercised the right to correction, deletion or limitation of processing against us, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction, deletion or limitation of processing, unless this proves impossible or involves disproportionate effort.

They shall have the right to be informed of such recipients.

6. right to data transferability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to communicate this data to another data controller without being hindered by the controller to whom the personal data was provided, provided that

(1) the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

(2) the processing is carried out by automated means.

In exercising this right, you also have the right to request that the personal data concerning you be transmitted directly by one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

7. right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

We will no longer process the personal data concerning you unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

If the personal data concerning you are processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is connected with such direct advertising.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in relation to the use of Information Society services - notwithstanding Directive 2002/58/EC - by means of automated procedures using technical specifications.

8. right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

9. right to appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

The supervisory authority responsible for us is:

The State Commissioner for Data Protection Lower Saxony, Prinzenstraße 5, 30159 Hannover, Germany, Phone: +49 511 120-4500, Fax: +49 511 120-4599, E-Mail: poststelle@lfd.niedersachsen.de

10th Privacy Policy Google Analytics

On our website we use Google Analytics, an analysis service of the US company Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.A. Google Analytics uses "cookies", which are small text files that are stored on your computer. These cookies are used to analyse your use of our website. The corresponding data about your user behaviour is forwarded to a Google server in the USA and evaluated and stored there.

By enabling IP anonymization on this website within the member states of the European Union and the Agreement on the European Economic Area, Google will shorten your IP address for anonymization purposes. Only in exceptional cases will an unabridged transmission to the USA occur with a shortening of the IP address on a local server.

Google will use this information at the request of the owner of this website to evaluate how you use the website. Google will also use this information to compile reports on website activity and to provide other services to website operators in connection with their use of the website and the internet. Google does not combine the IP address transmitted by your browser through the use of Google Analytics with other Google data.

You can prevent the storage of cookies yourself by making the appropriate settings in your browser. However, in this case you may not be able to use all functions of the website to their full extent. You can prevent the collection of data generated by the cookie (including your IP address) about your use of the website and the processing of this data by Google. All you need to do is download and install an additional browser plugin. You can download this plugin under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.